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How does hiring a candidate connect to Paychex Flex?

Learn what happens when you hire a candidate through Wise Recruiting Assistant (WRA) and how that connects to Paychex Flex.

Written by Tamalyn Holcomb

Overview

When you move a candidate into the Hired column in Wise Recruiting Assistant (WRA), the new hire information gets sent to your Paychex FLEX account. This allows your new employee to move into onboarding and payroll without you re-entering their information.

One-time setup

From WRA settings, connect the Paychex integration

  • Click your name in the top right corner - then choose Settings

  • Click into the Integrations tab

  • Find the Paychex integration

  • Confirm or enter your Paychex Display ID

  • Click Connect your Paychex account

Make sure the WRA integration is activated in your FLEX account to complete the connection

Hiring a candidate

  • Move your candidate to a hired status the same way you would today

  • Click into the candidate profile and open the Onboarding tab

  • Complete any missing information and click Send to Paychex

  • WRA sends the candidate's information to Paychex Flex as a new worker record

  • From there, the new hire continues through Flex's own onboarding process

Helpful note: This connection depends on the Add Worker permission being set up on the Paychex Flex side. If a hire doesn't seem to be showing up in Flex, that permission is the first thing to check.

Common Questions

Do I need to manually re-enter a new hire's information in Paychex Flex?

No, hiring a candidate through WRA sends their information into Flex as a new worker.

What if a hire doesn't show up in Flex?

Check that the Add Worker permission is enabled for your account. If it's set up correctly and a hire still isn't showing, contact support.

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