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How do I log in to WISE Recruiting Assistant (WRA) through Paychex Flex?

Learn how to sign in to WISE Recruiting Assistant (WRA) through Paychex Flex, and what to do if sign-in fails.

Written by Tamalyn Holcomb

Overview

Log in to your WISE Recruiting Assistant account through your existing Paychex Flex login. Flex handles authentication for you.

Sign in through Paychex Flex

  • Log in to Paychex Flex as you normally would

  • Look for the Hiring tab on the left menu to locate the WRA entry point inside Flex

  • You're taken directly into your account, no separate WRA username or password required

Helpful note: Because sign-in runs through Flex, there's no WRA password to create, remember, or reset.

If sign-in isn't working

  • Reach out to support with your name, company name, and what happened when you tried to sign in

  • Support will look into the issue and follow up directly, there's no self-service fix on the WRA side for a failed sign-in

Common Questions

Do I need a separate WRA username and password?

No. You sign in to WRA through your existing Paychex Flex account.

What do I do if I can't sign in?

Contact Paychex Flex support with your name, company, and a description of what happened. Since there's no separate WRA login, this needs a person to look into it.

I forgot my password, what do I do?

There's no separate WRA password to reset. Sign in through Paychex Flex as usual. If Flex itself isn't letting you in, that's a Flex sign-in issue, not a WRA one.

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