Overview
WISE AI is your AI-powered hiring assistant. WISE recommendations help you understand what to do next so you can keep jobs moving and stay responsive to candidates. You may see recommendations in two places: Recommended Actions on your main Dashboard, and WISE suggestions on your Job Dashboard.
Recommended Actions on Your Dashboard
Recommended Actions appear at the top of your main Dashboard and highlight important tasks across your account. All accounts have access to WISE recommendations. Recommended Action cards are created based on:
Your open job posts
Candidate activity
Unread messages
Account setup status
Each recommendation remains visible until the action is completed. Click any recommendation for more context. WISE chat will open in the bottom-right corner with details and links to help you complete the task. You can also jump directly to candidate profiles from this view.
Types of Recommended Actions
WISE highlights actions that can make the biggest impact, including:
Respond to unread messages that are less than seven days old
Schedule interviews with candidates in the Pending or Qualified stage
Move candidates from Applied or Recommended to Qualified
Review new applicants who have not been viewed yet
Refresh published job posts when eligible
Complete your company profile
Create your first job post
Sync your calendar in Settings
WISE Suggestions on Candidate Cards
WISE Suggestions appear when you hover over a candidate card on the Job Dashboard. These suggestions help hiring managers quickly understand the best next step for an individual candidate, based on their fit, hiring stage, review status, and message activity.
Reply to Message: Appears when a candidate has an unread message. This takes priority over other WISE Suggestions. Opens the candidate message so you can reply.
Review Candidate: Appears when a candidate is a Great, Good, or Unknown fit, is in the Applied stage, and has not been reviewed yet. Opens the candidate profile.
Move to Qualified: Appears when a candidate is a Great or Good fit, is in the Applied stage, and has already been reviewed. Moves the candidate to the Qualified stage.
Invite to Interview: Appears when a candidate is a Great or Good fit and is in the Qualified stage. Opens the candidate profile and Schedule Interview modal.
Disqualify: Appears when a candidate is a Low fit, regardless of hiring stage. Moves the candidate to the Disqualified stage.
Helpful note: Main account users can see recommendations for additional account jobs. Additional account users cannot see recommendations for main account jobs.
Filters and Visibility
You can filter Dashboard recommendations by all jobs, main account jobs, or additional account jobs.
Common Questions
What is the difference between Recommended Actions and WISE Suggestions?
Recommended Actions appear at the top of your main Dashboard and highlight important tasks across your account. WISE Suggestions appear when you hover over a candidate card on the Job Dashboard and recommend the best next step for that specific candidate.
What happens if I ignore a recommendation?
The recommendation stays visible until the action is completed.
Can I dismiss a recommendation manually?
No. Recommendations clear once the related task is done.
Why don't I see recommendations for all jobs?
Check your filters and confirm the job meets the requirements for a recommendation. Some recommendations only appear when there is eligible candidate activity, unread messages, job activity, or account setup information available.
Why am I seeing Reply to Message instead of another WISE Suggestion?
Reply to Message takes priority over other WISE Suggestions. If a candidate has an unread message, WISE will suggest replying first so you can keep the conversation moving.
When does Invite to Interview stop showing?
Invite to Interview continues to show until the candidate schedules the interview or is moved into the Interviewing stage.