Overview
If you have a question about Wise Recruiting Assistant (WRA), start by chatting with Chatbot.
Chatbot can answer most questions directly, and will bring in our Support team for anything it can't resolve.
How to get help
Open chat (bottom right bubble) and ask your question.
If Chatbot can't resolve it, your question is escalated to our Support team.
Helpful note: WRA doesn't include scheduled support calls. Support for WRA comes through Chatbot and our Support team.
Common Questions
Can I schedule a call with support?
No. WRA support comes through Chatbot and our Support team, not scheduled calls.
What kinds of questions can Chatbot answer?
Chatbot can answer most day to day questions about using WRA. Anything more complex gets escalated to our Support team.