Overview
Automated phone screens help you gather early candidate insights without scheduling live calls. Candidates respond to a short set of questions on their own time, and you review the results directly from their profile. This tool is designed to save time during early screening, especially for high-volume roles.
Helpful note: Phone screens are one-way and asynchronous. Candidates respond when it works for them.
Availability and Setup
Automated phone screens are available as an add-on for WISE Recruiting Assistant (WRA) accounts
To activate phone screens:
Click your name in the top right of your WRA dashboard - then click Settings
On the left side menu, scroll down and click into Phone Screening
Click Subscribe & Choose a Plan
Choose a monthly plan and click Add to Subscription
You’re all set!
What automated phone screens do
Collect early qualification signals before live interviews
Reduce time spent scheduling and conducting phone calls
Create a consistent screening experience across candidates
Invite a candidate to a phone screen
Open the candidate profile
Click Request Phone Screen
Select a phone screen template
Preview the questions included
Click Send Invite
Helpful note: Candidates receive the phone screen by email and can complete it on their own schedule.
Review phone screen results
Once completed, the phone screen appears on the candidate profile under the Screening section. You'll see:
Audio recordings of each response
Written transcripts
Highlighted keywords
Helpful note: These insights are informational and meant to support your decision making, not replace it.
Notifications
You'll be notified by email when a candidate completes a phone screen.
When to use phone screens
Automated phone screens work best when you want to quickly confirm role fit or baseline experience, screen a high volume of applicants, and decide who should move forward to a live interview.
Common Questions
Are automated phone screens interviews?
No. Phone screens are an early screening step designed to inform whether a candidate should move forward to an interview.
Can candidates complete phone screens at any time?
Yes. Phone screens are asynchronous, so candidates respond when it works for them.
Do phone screen results make hiring decisions automatically?
No. Results are informational and meant to support your review process.
Where can I find completed phone screens?
Completed phone screens appear directly on the candidate's profile under the Screening section.