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How do I order a background check?

Order background checks in WISE Recruiting Assistant (WRA) using the Checkr integration from a candidate profile or your account settings.

Written by Tamalyn Holcomb

Overview

You can order a background check in WISE Recruiting Assistant (WRA) through the Checkr integration, either from a candidate profile or your account settings. Once connected, background checks can be requested in just a few clicks and tracked directly in the candidate's profile.

Connect Your Checkr Account

  • Go to Settings.

  • Click Integrations.

  • Scroll to Checkr.

  • Select Get started with background checks.

You will need to connect your existing Checkr account or create a new one. Once connected, you are ready to order background checks.

Order a Background Check from a Candidate Profile

  • Open a candidate profile.

  • Click the Screening tab.

  • Select a background check package.

  • Review your selection.

  • Confirm the order.

An invitation will automatically be sent to the candidate to complete their background check.

Choosing a Background Check Package

WRA offers multiple screening packages so you can select the level of screening that fits your needs and customize based on your role or industry.

Helpful note: If you do not see the package you need, contact Checkr support and let them know you are using WRA. They can help add it to your options.

Track Status and Results

View updates in the candidate's Screening tab to monitor progress from request to completion. This keeps all screening information tied directly to the candidate record.

Billing

Background checks are billed separately through Checkr for a streamlined experience.

Common Questions

Do I need a Checkr account first?

Yes. You will need to connect or create a Checkr account before ordering background checks.

How does the candidate complete the background check?

They receive an automatic invitation after you place the order.

Where can I see the results?

In the candidate's Screening tab.

Can I customize screening packages?

Yes. Contact Checkr if you need additional options.

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