Overview
WISE Recruiting Assistant (WRA) lets you send and receive SMS messages with candidates directly from a candidate's profile, without using your personal phone number. Every WRA account includes 25 text conversations, and you can purchase more directly in the product if you need additional capacity.
How candidate texting works
Texts are sent using the primary phone number on a candidate's profile
Messages are sent from a WRA-generated number, not your personal number
All conversations appear in the candidate's Messages tab
Helpful note: Each candidate conversation uses a unique number to help protect your privacy.
Where you'll see replies
Email notification
Your main dashboard
The candidate's message timeline
Included conversations and pricing
Every account includes 25 text conversations
Additional capacity can be purchased directly in the product for $49 for 100 more conversations
Pricing is based on conversations, not individual messages, so a back-and-forth conversation with one candidate only counts once
Helpful note: A conversation covers all the texts you exchange with one candidate, so you are not charged per message.
How to send a text message
Open a candidate profile
Click the Messages tab
Select Send as SMS
Write your message or apply a template
Click Send SMS
Helpful note: Keep messages under 320 characters for better delivery and readability.
Important limitations
Texting is only available for U.S.-based phone numbers
If a number cannot receive texts, you'll be prompted to send an email instead
Candidates can opt out of SMS at any time, and you'll see this reflected in the Messages tab
When to use texting
Texting is especially helpful for quick follow-ups, interview coordination, and re-engaging candidates. It can improve response time and help you connect with candidates faster.
Common Questions
Will candidates see my personal phone number?
No. Messages are sent from a WRA-generated number.
Am I charged per message?
No. Pricing is based on conversations, not individual messages.
How many conversations are included with my account?
Every account includes 25 text conversations. You can purchase 100 more for $49 directly in the product when you need additional capacity.
What happens if a candidate opts out?
You'll be notified, and you'll need to continue communication with that candidate by email.
Can I use templates for texting?
Yes. You can apply templates, but they should be shorter than email templates.