Overview
Email templates save time and help you send consistent messages to candidates. You can create templates for common communication, such as interview invites, job offers, and rejection messages.
Create an email template
Go to Settings, then Email Templates
Select Create Template
Add a name for your template
Enter your message content and use personalization tags where helpful (like applicant name or job title)
Click Create to save and use
Edit an email template
Go to Settings, then Email Templates
Click the pencil icon to edit your template
Click save
Using templates in the candidate profile
Open a candidate's profile and go to the Messages tab
Choose Select Template to use one you created
You can edit any part of the template from the Messages tab before sending
Common Questions
Is there a limit on how many templates I can create?
No. But make sure to name your templates very clearly so you can tell what they are from the Messages tab dropdown - all you will see from there is the name you chose.
Can I make a template send automatically to all of my applicants?
Yes! You can set up an automatic email to go out for all jobs, or make them job-specific.